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MyHome_UP The selected channel is not available

This topic contains 5 replies, has 2 voices, and was last updated by  csani33 09/01/2019 at 14:18.

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    Unable to add any new associations, as soon as i select ANY actuator’s channel it states the selected channel not available. How do I troubleshoot?




    User
    csani33
    Role
    End User
    20 posts
    Verified

    programming any association from myhome suite is working fine. i have restarted the application, restarted the system, no change. any help would be appreciated.




    User
    csani33
    Role
    End User
    20 posts
    Verified

    ok. so there’s a bug somewhere either in the app, or the way the app and the gateway communicate… not much you can do, besides waiting for a fix (and loudly complaining in the appstore’s bug reporting feature)




    User
    sxpertle
    Role
    System Integrator
    585 posts
    Verified

    the resolution was to reset the MHS1 completely, erase all config (do a backup first) and restart. (head shaking; ‘this is not normal…’)




    User
    csani33
    Role
    End User
    20 posts
    Verified

    those N4692 are working now ?

    hah, yeah, so a bug with the MHS1 …
    does it run windows inside ? :-p

    • This reply was modified 6 months ago by  sxpertle.



    User
    sxpertle
    Role
    System Integrator
    585 posts
    Verified

    N4692 still not working with MHS1 fw 2.2.14 app v 2.3.7 🙁




    User
    csani33
    Role
    End User
    20 posts
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