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PROBLEM with MHS1 (MyHomeServer1), device boots every 5 minutes new?!

This topic contains 0 replies, has 1 voice, and was last updated by  franzale 31/07/2019 at 07:55.

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    Hi,

     

    i have two different plants with the same Problem with mhs1…

     

    Plant 1: MyHome System with lights, blinds, door entry system, hometouch 7″ & MHS1

     

    Plant 2: MyHome System with lights, blinds, temperature control (ref. 742131), hometouch 7″  & MHS1

     

    Problem: The MyHomeServer1 boots every 5 minutes new and doesnt work correct. In this plant are only used NEW & compatible devices (production date).

     

    It is ensured that the system has been installed in compliance with the installation instructions (no F422 installed and so on)

     

    Tried solutions:

     

    MHS1 changed twice on new device! MHS1 works on the last firmware version.

     

    HT7″ works on the last firmware version.

     

    Plant already three times reseted and new with MyHome_UP-app put into operation.

     

    Changed patch cables and lan-router from fritzbox to another product.

     

    Does any know how to solve the problem?

     

    What is the reason if the MHS1 boots permanently new?

     

    Thanks in advance for a quick reply.

     

    franzale

     




    User
    franzale
    Role
    Legrand/BTicino Group
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